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Frequently Asked Questions

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• Can I Order Tickets For An Event Starting Soon ?

  Order Tickets with us  up to Start Time for any of your favorite Events ! 

  Buying tickets the day of the Event is a great way to save money as in many cases tickets can become available from up to 20 - 80% off original face value here at www.HookUpTickets.com for last minute sales .

  You can rest assure that when you order tickets the day of the event, that you will receive your tickets with Delivery methods such as Email / Will Call Pick Up / Local Pick Up Near Venue. And we back it up with our 100% Delivery Guarantee!

  We recommend that you allow atleast an 1/2 hour for order processing & delivery, when making last minute day of show ticket orders! 

  
  

  
  

• When Can I Expect My Tickets ?

  All Tickets will ship immediately via Fedex or Email Delivery unless a later date is specified in the sellers notes. In most cases we have tickets available before their printed which gives our customers an advantage of selecting great seats of their choice ahead of the rest .

  After your Tickets have been shipped, you will receive a Fedex tracking number, so that you can track your purchase to your door.

  Please note, that all orders are protected with a 100% Delivery Guarantee.

• Are My Tickets Refundable?

  We offer a 100% Money Back Guarantee if the Event in which you Purchased Tickets for is Cancelled without a Rescheduled date, otherwise All Sales are Final.

• Can I Cancel My Order Once Its Been Placed ?

  As a General rule here at Hook Up Tickets and one known throughout the ticketing industry All Sales are Final unless the Event in which you have purchased tickets for has been cancelled without a rescheduled date. 

  Please be absolutely sure that you want the tickets before placing an order.

• Can I Order Tickets Over The Phone ?

  Yes, you can order tickets by phone or online 24/7 safe & secure. 

  Hook Up Tickets Service Center is open 7 days a week, including holidays, from 7:00 am - 1:00 am EST.

  
  

  Call Toll Free 1(877)686-5374

  You may also contact us via email : sales@hookuptickets.com 

  
  

• Is there Sales Tax On My Order ?

  It all Depends on what State you live in. Sales Tax is collected in only the States that require it by Law.

  In these situations, the sales tax will be applied to total before the your credit card is charged.

• How Do I Apply A Promo / Discount Code ?

  If you have a promo code and would like to apply it to your purchase , select your tickets and continue with your purchase.

  On your check out page you will see a box that says " Discount Code "  enter your code here & your price will be automatically adjusted.